Answer common questions
Help visitors understand your services, opening hours, processes and frequently asked questions using approved information.
OBS AI Assist
Your business.
Always available.
Powered by AI.
Give customers helpful answers and capture new enquiries even when your team is busy. OBS creates AI-powered business assistants that answer routine questions, guide visitors and collect the details you need to follow up.
- Available around the clock
- Automated enquiry capture
- Tailored business knowledge
Illustrative interface. Available functionality depends on the agreed setup and integrations.
✓ Help customers outside office hours
✓ Capture useful enquiry details
✓ Reduce repetitive questions
What AI Assist can do
More than a simple website chat box
An assistant configured around your business can help visitors find answers and take the next step without waiting for a manual response.
Capture new enquiries
Ask relevant qualifying questions and collect contact information so you can follow up with potential customers.
Guide customers
Direct people towards the right service, contact option or next step for their needs.
Help outside business hours
Offer an automated first response even when your team isn't available to answer enquiries personally.
Connect workflows
Where agreed and supported, connect enquiries to notifications, forms or other useful business processes.
Fit your business
Configure the assistant's questions, tone and approved information around the services you actually provide.
How we work
From your business to a working assistant
We agree what the assistant should help with, configure its responses and test it before launch.
Understand
We learn about your services, typical customer questions and the enquiries you'd like to capture.
Configure
We prepare the assistant's knowledge, conversation flow and agreed notifications or integrations.
Test and launch
We check the experience with you, refine it where necessary and help make it available to customers.
Experience AI Assist
See what an AI Assistant could do for you.
Experience our AI-powered assistant for yourself, or get in touch to discuss how a tailored assistant could support your own customers and enquiries.